1. Website publisher

The website LuxFlat-direct.com is published and operated by the entity below.

Company name
LuxFlat
Legal form
S.à r.l. (société à responsabilité limitée)
Registered office
53 Bd Royal, 2449 Ville-Haute Luxembourg
Email
info@luxflat.lu
Phone
+352 27 63 63 98

2. Hosting

The website is hosted within the European Union. Data centres serving the site are located in the EU.

3. Purpose of the platform

LuxFlat Direct is an online marketplace that puts private landlords and prospective tenants in direct contact for the rental of furnished rooms and apartments in Luxembourg, for stays from one month with no maximum duration.

LuxFlat Direct is not a real estate agency, does not act as a broker or agent for either party, and is not a party to the rental agreement concluded between a landlord and a tenant. The platform provides technical and administrative services only: publication of listings, verification of tenant documents, messaging, contract generation and payment of the first month's rent.

4. Content and responsibility

Listings are published by landlords under their own responsibility. LuxFlat Direct verifies tenant documents but does not guarantee the accuracy, completeness or lawfulness of the descriptions, photographs, prices or availability entered by landlords.

The rental agreement is concluded directly between landlord and tenant. LuxFlat Direct is not liable for the performance of that agreement, the condition of the property, or any dispute arising between the parties.

The publisher endeavours to keep the site available and its information up to date, but gives no warranty of uninterrupted access and may suspend the service for maintenance.

External links are provided for convenience only; the publisher exercises no control over third-party sites and accepts no responsibility for their content.

5. Intellectual property

The LuxFlat and LuxFlat Direct names, logos, page layouts, texts, graphics and software are protected by intellectual property law and remain the property of the publisher or its licensors. Any reproduction, adaptation or public communication, in whole or in part, without prior written authorisation is prohibited.

Photographs published in listings remain the property of the landlord who uploaded them, who grants LuxFlat Direct a non-exclusive licence to display them on the platform and in related communications.

6. Personal data

Personal data collected through the platform — including identity documents, proof of income and employment contracts submitted by tenants — is processed in accordance with the General Data Protection Regulation (EU) 2016/679 and Luxembourg data protection law. The purposes of processing, retention periods and your rights of access, rectification, erasure, restriction, portability and objection are described in our privacy policy. The competent supervisory authority is the Commission nationale pour la protection des données (CNPD), Luxembourg.

7. Cookies

The site uses cookies strictly necessary for authentication and security, and — subject to your consent — measurement cookies used to understand how the platform is used.

8. Applicable law and jurisdiction

This legal notice and the use of the website are governed by Luxembourg law. Any dispute relating to the website or the services provided by LuxFlat Direct falls within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg, without prejudice to the mandatory protective provisions applicable to consumers.

9. Contact

For any question concerning this legal notice, the platform or the processing of your data, write to us and we will respond within a reasonable time.

Questions about this notice?

Our team answers in English and French.

Contact us