How can we help you?

A valid ID or passport, proof of income (payslip or contract), and a short intro message. Landlords may ask for extra documents depending on the property.

Listing a property is free. When a booking goes ahead, both tenants and landlords pay a small service fee for the platform — never a percentage of the ongoing rent. For landlords the fee is 20% of the first month’s rent, charged once.

Yes, you can cancel a pending request anytime from ‘My requests’ before the landlord accepts it. Once accepted, check the listing's cancellation terms.

We verify your ID and income documents once, then attach a ✓ pre-approved badge to your profile so landlords can trust your requests instantly.

You'll get a notification and can message the landlord directly to arrange move-in, deposit, and signing the tenancy agreement.

Go to ‘My listings’, select the property, and use Edit or Pause. A paused listing stays saved but stops appearing in search.

Deposits are paid directly to the landlord per Luxembourg tenancy law and should be documented in your rental agreement — we recommend always getting a signed receipt.